Our focus areas
Salesforce.com
The world’s #1 CRM platform
Over 150,000 companies, both big and small, are growing their business with Salesforce
Here’s what makes Salesforce the world’s #1 CRM.
- Move deals faster by tracking customer information and interactions in one place
- Make more insightful decisions — faster, and from anywhere — with the most up-to-date information
- Drive customer engagement by automating and personalising your email marketing at scale
- Deliver exceptional social experiences by connecting them to marketing, sales, and service
- 24/7 customer support team to help all users from Small business to Enterprise
Bespoke Application Development on Force.com
Force.com is a Platform as a Service (PaaS). We provide services for product design, development and deployment of cloud-based applications.
MS Power bi (Business Intelligence)
Create Data Driven Culture with business intelligence for all
Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.
Enable your business to make informed decisions by using up-to-the-minute analytics.
- Get self-service analytics at enterprise scale
- Use smart tools for strong results
- Help protect your analytics data
BMC Helix Remedyforce
Modern, flexible, predictive service management for mid-size companies
BMC Helix Remedyforce is comprehensive IT service management that easily scales and adapts to the needs of mid-size companies. Built on Salesforce cloud, it allows you to seamlessly combine IT operations management (ITOM) and cognitive capabilities to ensure the business is efficient, compliant, and secure.
Built with speed and flexibility in mind
- Intelligent, omni-channel self-service with Chatbots that extend to Skype, Slack, mobile and web bots.
- Comprehensive functionality: Incident, problem, change, service level management, self-service, discovery and asset management
- Intuitive dashboards and reporting: Resolve 90% of IT issues on the first call; show key business metrics in real time
- Configuration not customization: Deploy new technologies and services without coding or scripting, using existing Salesforce staff
- No software or hardware to install or manage: Seamless upgrades twice a year with simple, value-based pricing
Virtual Learning Environment
Virtual Learning Environment
VLE has three core offerings i.e. Virtual Learning Environment (LMS), VLE Admin and Digital Content Creation.
- VLE platform is offered to organizations seeking to launch or offer online learning to their internal or external customers.
- VLE Admin support to create courses and provide administration services during courses.
- Digital Content Creation offers services to design and develop customized content.
Based on Moodle Learning Management Platform.
With hundreds of millions of users worldwide, more organisations choose Moodle to support their education and training needs than any other platform around the world.
Worldwide numbers:
- Users: 213,000,000+
- Courses: 26,000,000+
- Sites: 164,000+
- Countries: 240+
virtual assistant (chatbots AI)
Taking Chatbots to Next-Gen and Beyond
Conversational AI (or Virtual Assistants) are driving the world with amazing levels of automation that drive productivity up and costs down.
- New advancements of technology are upgrading today’s traditional chatbots to advanced virtual assistants.
- Chatbots are a manifestation of Artificial Intelligence (AI) via the simulation of conversation with human users.
- They obey automated rules and use capabilities called natural-language processing (NLP), and machine learning (ML).
- Working together, these advances allow chatbots to process data and respond to all sorts of commands and requests.